Accessibility Statement
Our commitment to accessibility
Cake Face is committed to making our website and online ordering experience as accessible and easy to use as reasonably possible.
We want everyone to be able to browse our products, access important information and place an order, regardless of how they access our website.
Our website is built using Wix, which provides a range of accessibility features and tools to help website owners improve accessibility. We use the accessibility features available through Wix and regularly review our website to identify and address potential accessibility issues.
Accessibility features
We aim to make our website easier to use by:
• Using clear and straightforward language wherever possible.
• Using appropriate headings and page structure.
• Providing alternative text for images where appropriate.
• Using clear and readable text.
• Considering colour contrast and readability.
• Supporting keyboard navigation through the accessibility features provided by Wix.
• Providing clear labels and information for interactive elements and forms.
• Keeping important information, including product and allergen information, clearly accessible.
• Avoiding unnecessary or distracting animation where reasonably possible.
We also use Wix's Accessibility Wizard to help identify potential accessibility issues and make improvements where appropriate.
Known limitations
Although we work to make our website as accessible as reasonably possible, we cannot guarantee that every part of the website will be fully accessible to every person or compatible with every assistive technology, browser, device or third-party service.
Some website features, including payment, delivery and other third-party services or integrations, may be provided by external providers and may have accessibility limitations outside of our direct control.
We will continue to review and improve our website as reasonably possible.
Alternative assistance
If you experience difficulty accessing information on our website or using our online ordering system, please contact us.
We will do our best to provide reasonable assistance or an alternative way of accessing relevant information or making an enquiry or order where reasonably possible.
You can contact us at:
Cake Face
Email: cakefaceuk.sarbakes@gmail.com
Reporting an accessibility issue
We welcome feedback about the accessibility of our website.
If you experience an accessibility barrier, please let us know by providing:
• The page or feature you were trying to use.
• A description of the difficulty you experienced.
• Where possible, the device, browser or assistive technology you were using.
This information will help us understand the issue and make improvements where reasonably possible.
Ongoing improvements
Accessibility is an ongoing process. We will continue to review our website and consider reasonable improvements to make our products, services and online information accessible to as many people as reasonably possible.
This statement may be updated from time to time to reflect improvements to our website or changes to our accessibility arrangements.
Last updated: September 2026